"Over 25 years in the Recruitment Industry, the last 13 in a Coaching capacity.
I set up The Coachologist in 2017, becoming a leading provider of professional coaching services tailored for Recruitment Businesses & Search Firms. The mission is to elevate the performance and profitability of recruitment firms through personalised Learning and Development initiatives that deliver measurable results.
With a focus on driving revenue growth and maximising operational efficiency, I am committed to helping my clients achieve sustainable success in the competitive industry landscape."
- Addressing Skill Gaps and Knowledge Deficiencies
- Improving Consultant Performance and Productivity
- Enhancing Sales and Business Development Skills
- Improving Client and Candidate Relationships
- Building a High-Performing Team
- Developing Leadership and Management Skills
- Reducing Staff Turnover and Retaining Talent
- Improving Strategic Thinking and Business Planning
- Customising Solutions for Specialised Recruitment
- Driving Business Growth and Profitability
- Adapting to Market Changes and Trends
- Scaling the Business
- Maximising ROI on Recruitment Technology
- Creating Long-Term Business Sustainability
With extensive experience in the recruitment industry, I’ve had the privilege of coaching and mentoring thousands of professionals, from those taking their first steps in recruitment to seasoned leaders and business owners. My mission is to provide tailored, actionable guidance that helps individuals and teams unlock their full potential and thrive in this competitive industry.
Whether you’re a recruitment rookie or managing your own agency, I offer bespoke coaching to help you excel.
Recruitment Newbies
For those new to recruitment, navigating the industry's fast-paced environment can be overwhelming. I help newcomers build a solid foundation by:
Consultants & Senior Consultants
For consultants looking to take their career to the next level, I provide focused coaching on:
Recruitment Managers
Leading a team comes with unique challenges, and my Management Programme focuses on:
Managing Directors & Owners
Running a recruitment business requires a different set of skills and strategies, and I offer strategic consulting for business owners, including:
Whether you're looking to grow your personal desk, enhance your team's performance, or scale your recruitment business, I’m here to provide you with the tools, insights, and strategies that will help you achieve your goals.
"Josh is the best I've come across during my years in the industry."
"Josh is very intuitive, a great listener, trainer, and coach. He is able to build relationships well, which means he gets more buy in from who he is working with. I’d highly recommend him to others!"
"As an investor in recruitment start-ups, I consistently involve Josh in the setup and growth phases of every new venture. His deep sector knowledge and commitment to seeing projects through to fruition make him an invaluable partner. Josh is not only reliable and enthusiastic, but his drive for success sets him apart from any L&D Professional I have worked with in over 30 years in the industry. He is, without a doubt, the best trainer I've ever collaborated with—a true talent."
"Joshua is The Top Business Coach. The best since I started my entrepreneurial adventure (6 years ago). Listening (I mean really listening) is one of the top tools in his toolkit. Great vibe; every interaction is about raising my energy level for the upcoming week.
Working with him helped me a great deal in positioning, streamlining, and prioritizing. Things I postponed for ages, with his help moved ahead, and results blossomed.
Not to mention the accountability piece. While his approach is on the soft side, I was held to account in such a way I made sure I delivered."
"I first met Josh in 2012 during a talk he gave on start-ups in the recruitment industry, and he’s been a trusted resource ever since. As a true expert in the field, Josh consistently provides valuable insights and keeps me updated on the latest industry trends, helping my businesses stay ahead in a competitive landscape. He’s not only a great source of knowledge but also a sounding board, offering advice and holding me and my team accountable when needed. His support has been instrumental in the growth and success of my Search businesses."
"I had the pleasure of meeting Josh through a fellow Search Firm Owner. I found him to be inspirational and his insights truly resonated with me, and I knew immediately that I wanted to work with him. As an Executive Search company owner, I have experienced firsthand the depth of his expertise and professionalism. Josh has not only guided me with invaluable strategies, but he also holds me to account in a way that pushes me to achieve my best. His coaching has been a game-changer for both me and my business, and I can't recommend him highly enough!"
"Josh is an exceptional recruitment trainer. He uses the techniques learnt in his varied other disciplines like high level sport to break down complex theories into easily digestible training material. He commands respect from young, ‘type a’ personalities and builds strong rapport with the people he trains. I would highly recommend his services to any recruitment business looking for best in class training."
"Josh is a friendly, enthusiastic and innovative Learning and Organisational Development professional. By devising training needs analysis and implementing coaching strategies over 4 months, he encouraged me to overachieve high targets. This training has allowed me to consistently build new relationships with clients and continue to succeed in hitting my targets."
"I have had the privilege of working with Josh on and off for the past five years, and I am continually impressed by his ability to inspire and engage. His intuition when working with my team is remarkable—he has an unparalleled talent for uncovering the root causes behind individual challenges, enabling real, transformative growth. Not only does he support those who are struggling, but he also excels at pushing my top performers to new heights. In over 25 years in the recruitment industry, I have never seen someone consistently extract such extraordinary results from high achievers. His impact on my team has been invaluable, and I wholeheartedly recommend him."
"Josh has provided me and the wider team with training both in person and online - I cannot recommend his knowledge and approach highly enough. He has the ability to make training modules engaging, informative and thought provoking, while also having the ability to truly engage with the audience and make things fun!
Josh has consistently provided me with constructive feedback, advice, help and support whenever required and with his advice he has helped me and other colleagues to become much better recruiters."
"Josh is an excellent Coach
Having worked with Josh for a number of years he is truly passionate about delivering results and driving improvements for consultants, managers and across the business. He uses accountability well to ensure actions are taken and results happen.
I highly recommend Josh, he is the very best and a great asset to the industry!"
"I found Josh highly informative and beneficial. Josh helped me to identify my own training needs, which in turn helped me to over achieve in my commercial performance. Josh is an excellent Learning and Organisational Development professional, I would have no hesitation in recommending him in the future."
"I have worked with many Trainers over the years, but none have had the impact that Josh has had on our business. From the moment he engaged with my team—spanning 30 staff, including managers and executive search consultants—he demonstrated an extraordinary ability to hold everyone accountable, myself included.
Josh didn't just challenge our SLT; he empowered us to think critically about our processes and guided us in developing new strategies that we not only welcomed but saw immediate value in. He possesses a rare ability to see beyond the surface, identifying areas of improvement and presenting solutions that felt both practical and innovative.
Thanks to his guidance, we have optimized our internal processes but also laid the groundwork for future growth with a much stronger operational infrastructure. I cannot recommend Josh highly enough for any business leader looking to take their company to the next level."
"I've had the privilege of knowing and working with Josh for nearly 20 years, and his impact on my business has been nothing short of transformational. With his guidance, I was able to successfully execute my 5-year plan, scaling my recruitment business from a small team of 2 to 50 heads. Josh's ability to adapt like a chameleon to any level of recruiter—whether it's a rookie just starting out or a seasoned Director—sets him apart from others in the field. A wealth of experience, coupled with invaluable insights. Josh doesn’t just offer advice; he brings foresight, a strategic vision, and a hands-on approach that is truly unmatched. His support has been instrumental in shaping the direction and success of my business, and I can confidently say that any recruitment professional or business will benefit from his expertise."
"Josh is a fantastic Trainer / Coach in all areas of 360 degree recruitment and then Management, he offers sound real situational advice and also offers process to put alongside those situations which create efficiencies and better outcomes for the business.
I received a month training with Josh and he was excellent at developing strengths in your areas of weakness and further improving your skills in your areas of strengths.
Josh also trained two members of my team remotely and both gave extremely good feedback on how Josh approached the training and how he followed up after they had encountered real situations to offer further coaching.
I can not recommend Josh highly enough, pleasure to work with and learn from."
"I have had the pleasure of working with Josh, and I am consistently inspired by his exceptional skill set and personable approach. His ability to connect with my team members on a personal level is incredible. He not only demonstrates deep intuition in identifying the underlying challenges individuals face but does so in a way that makes them feel both understood and supported. His empathetic, yet results-oriented, coaching has fostered transformative growth, especially for those who were struggling."
"It is with great pleasure that I recommend Josh for his outstanding contributions to our executive search business. Josh played a pivotal role in training our team, transforming them into well-rounded and highly skilled consultants with strong business development capabilities.
His training sessions were not only informative but also engaging, equipping our team with the knowledge and tools they needed to excel in their roles. Josh’s ability to break down complex concepts and tailor his approach to meet the unique needs of our business was truly impressive."
"It is with great enthusiasm that I recommend Josh the 'Recruiter's Coach' with over 25 years of experience in the industry. Throughout my time working with Josh, I have found him to be not only an invaluable sound board but also a true inspiration in shaping my own professional growth. His deep expertise and practical business acumen have consistently impressed me. What sets Josh apart is his ability to draw upon a wealth of knowledge, offering a structured model or process for any challenge we face. His recommendations are always clear, well-reasoned, and immediately actionable, making complex situations manageable and solutions easily implemented."
"Having worked with Josh O’Malley for a few years, I can confidently say he’s an expert in the executive search industry. Josh has an incredible ability to build rapport with both individuals and teams, which allows him to help people accelerate their performance, whether they’re billers, managers, or business leaders.
His coaching is personalised and impactful, and I’ve seen firsthand how his approach motivates people to achieve more. Josh doesn’t just coach; he empowers. His insights into leadership, performance, and development are invaluable, and they’ve had a lasting effect on our team’s success. If you’re looking for someone to help your team reach the next level, Josh is the person to work with."
"I was referred to Josh by one of my Division Managers, who had previously attended a "Management Programme" day session designed, delivered, and followed up by him. Josh has a remarkable ability to transform inexperienced managers into success stories. I approached him to develop a customised "Management Programme" for my six recently promoted managers. From the initial day session, followed by bi-weekly group and one-on-one meetings, the results were evident quickly. Josh not only possesses extensive knowledge about what it takes to be an exceptional manager, but he also truly understands individuals, their unique learning styles, and tailors a plan for each person to ensure their success."
"Josh was an integral part of helping my business grow in our early years. Josh brings a huge amount of dedication and care to his work and always has people and their development at the top of his agenda.
He is fantastic at building rapport and trust with everyone he works with and is always willing to go above and beyond.
I highly recommend Josh to any recruitment or sales business looking to bring better processes to your training function!"
"I worked with Josh for around 3 years. From day one, Josh offered support, experience and a friendly face. He personally helped me develop my management skills and saw to it that I had everything I needed in order to succeed as an individual and a manager to others. We were not only colleagues but became good friends.
I would highly recommend Josh to any and all who are looking for, not only a true professional, but someone who is a positive and great person to be surrounded by."
"Without a doubt, Josh is the best I've worked with. His guidance was fundamental to the growth and expansion of my business. Beyond implementing strategy and processes, he provides invaluable advice on structuring the business to achieve both short- and long-term goals. Josh’s insights are practical and strategic, always tailored to ensure that immediate results align seamlessly with our larger vision. His expertise has been pivotal in setting a clear, actionable path for sustained success."
"I have had the pleasure of working with Josh across both my Manchester and London offices. His professionalism, expertise, and dedication have been instrumental in driving our teams’ success. Josh sets clear expectations from the outset and is deeply involved in ensuring we stay on track by establishing key milestones. Josh’s coaching has consistently exceeded my expectations, and I always look forward to our sessions. His ability to engage and motivate across all levels of experience is impressive, and I wholeheartedly recommend him to anyone looking to elevate their team's performance."
"I highly recommend Josh as a Learning and Development professional.
Josh is passionate about fostering growth, building capabilities, and shaping organizational success through people development.
He was responsible for creating and implementing training programs that enhanced employee performance, support career growth, and driving organizational objectives."
"Josh is a highly effective leadership coach. His ability to listen, understand, and then deliver the right L&D solution is impressive. His optimistic mindset and charisma is infectious. I recommend Josh to any organisation looking to advance the skill set of their leadership team and L&D function."
"Having worked with Josh for a few years, I can confidently say that he is an expert in the executive search industry. He builds great rapport with the individuals and groups that he coaches and as a result can help people accelerate their performance as a biller, manager or business leader."
"Josh is an enthusiastic and highly approachable L&D provider. He is always willing to help with any additional training or support required as part of an ongoing learning process and encourages you to ask questions and challenge your way of thinking to develop further. I would highly recommend Josh as an L&D provider/trainer."
"As a Global Director overseeing multiple offices, I have had the privilege of working closely with Josh, a recruitment trainer with 20+ years of exceptional experience. Josh has been instrumental in shaping the training and development of our teams across different regions, and his impact has been nothing short of evolutionary. What stands out most about Josh is his unparalleled ability to engage and inspire, whether in person or on a virtual platform. His presence on a video call is as dynamic and impactful as when he's in the room—he has a rare gift for making complex ideas relatable and practical, no matter the medium. Josh’s structured models, strategic frameworks, and actionable insights translate seamlessly, resonating with teams globally."
"I would highly recommend Josh's services to any recruitment firm that wants to invest in its people. He has helped my team and me out in numerous areas, including calls, outreach, and overall structure. On top of that, he is easy to work with and helps set clear expectations of what he wants to achieve from the outset and throughout."
"Josh possesses extensive expertise in recruitment. As a new manager, his contributions were invaluable in building a strong team, driving revenue growth, and enhancing profitability. He played a key role in maintaining high productivity and team morale throughout the process."
"Josh O'Malley was an excellent resource. He is knowledgeable, genuine, and extremely enthusiastic. I recommend him to any sales business for L&D and coaching expertise."
"I highly recommend Josh! He really helped myself throughout my career from Consultant to Director, and cannot thank him enough."
"Josh is an exceptional recruitment trainer and leadership coach. His ability to inspire, guide, and equip individuals with practical tools is unmatched. Through his engaging training sessions and personalized coaching, I gained the confidence and strategies to excel both professionally and personally. Josh's expertise, coupled with his genuine passion for helping others succeed, makes him a true leader in his field. Highly recommended!"
"Josh was extremely influential in the development of Consultants & Managers across our organisation. He has a unique approach at understanding key challenges they face, and coaching them to navigate these successfully using alternative methods. I would highly recommend Josh to any company."
"Josh was very helpful in my training and development into a Management position. He was professional and easy to communicate with. Josh has a lot of knowledge in the industry and I would recommend him to anyone looking to further their skills!"
"I had the pleasure of working alongside Josh. He is very accomodating and always interested in developing the people around him. Furthermore, Josh is a great guy and someone I always looked forward to being around."
"I highly recommend Josh O'Malley, whose mentorship during a three-year management program which he made was instrumental in my promotion to Division Manager. His guidance in leadership development, strategic thinking, and team management significantly shaped my career. Josh's support and expertise were crucial to my success and growth as a leader."
"Josh's ability to create a supportive environment made a significant impact on my professional growth. He was available to listen, offer guidance, and provide encouragement. His interest in the development of every team member was evident in all his interactions.
I'd recommend Josh to any organization that values strong, empathetic leadership and a dedication to professional development."
"Josh and I worked closely when I first entered into a management role. He mentored and coached me through multiple aspects of people development and management including constructing our companies management training programme. He is incredibly diligent, always considers and presents multiple problems to a solution and Is an all round top bloke!
Thanks for all the help Josh!"
"I've had the pleasure of working with Josh to develop both my sales and management skills, and his close collaboration with my team has been instrumental in identifying and overcoming our key challenges. With over 20 years of experience in recruitment, Josh brings exceptional sales expertise and guidance, whether you're just starting out or looking to elevate your firm to new heights. He has been invaluable in analyzing metrics to pinpoint areas for improvement, implementing new models to keep my team on track, and coaching us through the offer management process. His deep understanding of market dynamics, paired with practical insights, consistently delivers impressive results. If you're searching for a sales coach who goes above and beyond to unlock your or your team’s full potential, I highly recommend Josh for his dedication and impact."
"I heard about Josh from a previous Line Manager he had helped. I worked with Josh during a pivotal time in my career as I transitioned from managing a team of two to leading two teams of six. Josh helped me develop a comprehensive business plan with a focus on scaling headcount and increasing revenue and profitability. His insights were incredibly valuable, as he provided both practical advice and inspiration. Thanks to Josh I was equipped to take on this new responsibility with confidence, and the results have been outstanding for my division. And yes I absolutely continue my sessions with Josh!
'Big Up The Coachologist'."
"Josh has been instrumental in supporting my transition from a billing role to a combined management and billing position. His guidance has been invaluable across multiple areas, including enhancing phone presence, developing management capabilities, building strong professional relationships, mindset training, and other critical aspects of daily recruitment operations. Josh's support has been a pivotal factor in my promotion, and I am grateful for his contributions."
"Josh is very personable, caring and valued. He enabled me to progress and develop professionally.
Josh made a significant impact on my professional growth, giving his time and effort to invest in me and my teams' growth, adding his impressive wealth of knowledge and years of experience to better everyone around him.
Josh is an invaluable member to any team or business that is striving to be the best they can be."
"Josh has 24 years within executive search & coaching and has been a pleasure partnering with him, as he has been the catalyst for my professional development. Josh has the amazing ability to forge a personal relationship and truly understand the pain points of what a consultant is facing. Josh has enabled me to develop the effectiveness of handling Candidate/Client objections & pitching propositions that now carry more engagement due to improvements around tone & use of inflections.
Josh has provided a newfound sense of confidence, this is a reflection of his ability to not only analyse the given ‘problem’, but also to provide a ‘tailor-made’ solution to the personality ‘type’ of the consultant. As a direct result of the coaching I have received from Josh I have been able to transform my billings.
I recommend the coaching services of Josh to Executive Search Firms, Business Owners, Billing Managers, Consultants (Both BD & Delivery)"
"Josh has been a game-changer in my development. Having recruitment experience he offers real-world advice and no-nonsense strategies that have really upped my game. From communication to dealing with candidate's reservations/objections to thinking outside of the box and limiting overthinking or even picking up on "bug words"/ habits that add no value to a conversation. He will get rid of anything unnecessary and make you better than you were yesterday. I’m more confident, more focused, and tackling challenges with a fresh perspective now. I couldn’t have asked for a better trainer to help level up my skills, oh and his comedy skills are ok too. Highly recommend Josh!"
"I had the pleasure of working with Josh when he led and developed recruitment initiatives. Josh designed and delivered impactful training programs that significantly improved mine as well as the team's performance.
With a deep understanding of recruitment processes, Josh tailored sessions to meet the needs of both new hires and experienced recruiters. He fostered a collaborative and engaging learning environment that helped our team exceed hiring goals.
I highly recommend Josh for any organization seeking a results-driven and innovative leader!"
"Thanks to his approachable yet professional attitude, I have been able to develop within my role, focusing on my strengths and weaknesses with concise feedback. Josh always finds the time to answer any questions and is ever willing to pass on his own experience and knowledge."
"Josh worked with me, helping me from being a junior consultant all the way through and progressing to Managing.
What stands out about Josh is his ability to see the whole picture - he thoroughly understands not just the recruitment process, but also interpersonal interactions in the office and how to get the best out of people which was invaluable for me both personally and when looking at developing my own consultants.
I’d highly recommend Josh in any L+D role within both recruitment and other development roles in other industries."
"Josh is someone that brings infinite energy and enthusiasm to any organization. I had the pleasure of seeing Josh's work in an L&D capacity where he mentored and tought me a range of mechanisms/business development strategies to enhance my billings. What sets Josh apart is his dedication to people's development and his passion for seeing people succeed. I would highly recommend Josh to any organization or clientele looking for a leader to mentor/develop individuals to secure key business objectives."
"Josh is dedicated to training and caters training methods to the needs of the individual learner, achieving great success with delivery. Successful and inspirational; Josh is energetic and passionate in what he provides and is very well respected.
Josh has always delivered work to an exceptional standard and certainly knows his industry."
"Josh is very creative and passionate with his coaching styles. He worked with me to identify key areas of development and delivered engaging coaching sessions contributing to me overachieving targets. I would have no hesitation in recommending him."
"I thoroughly enjoyed my time working with Josh. He brings a great deal of experience to the table which was invaluable to someone comparatively new to the world of recruitment like myself. Josh provided useful guidance and genuinely had a positive impact on how I performed all aspects of my role."
"I contacted Josh through his website. After a 20 minute free consultation call he was able to unearth areas that required focus where I had indeed cut corners. It was a no-brainer to collaborate with him and the success of my Team was due to those weekly sessions with Josh. Thank you!"
"Great to work with with. Josh helped me a lot with developing more effective business development strategies & provided feedback on my communication which has also improved significantly on the back of the work we have done."
"It was a pleasure working with Josh. He consistently provided excellent leadership, management and coaching techniques as I grew into a position of management for the first time. I’d highly recommend Josh in a Learning & Development role. Thanks, Josh!"
"I had the pleasure to work closely with Josh as a personal mentor in L&D throughout my early stages of development. Josh brings a personalized and strategic approach to his work that helped me quickly get up to speed and excel in my role. He's professional, a strong advocate and SME, and strives to help others succeed. I couldn't recommend Josh more for the culture, professional development, and value he has brought to me."
"Josh has been very helpful in enhancing my client and candidate communication. His coaching has offered fixes to issues I have had in the past and implementing these changes has had a noticeable effect in improving my process as a headhunter.
His advice is direct, concise and solution-based which has quickly lead to tangible improvements in my work and I would highly recommend using his services to others in my profession."
"I would definitely recommend Josh for any recruitment training. Identifying your challenges, ways to improve your game, and then helping to create an action plan.
Any assistance or feedback I have requested has always been welcomed.
I do weekly sessions with Josh and can see my skills improving week by week.
Highly recommend!"
"Josh identified and delivered bespoke Coaching to work in tandem with my style of learning and implementation. He supported my performance through a series of one to one sessions that were engaging using creative Learning & Development solutions. With Josh’s foresight and encouragement I have had many successes in my Recruitment career to date."
"I began training with Josh on a weekly basis.
Since then I have developed crucial BD skills in order for me to progress with my career, win new clients and foster relationships.
I would highly recommend training with Josh, whether it be you or your team. The improvements will be seen imminently."
"Josh played a vital part in my development. He quickly identified areas for development and through discussion and application helped me become a better consultant. Thank you for your time and effort Josh!"
"Josh has been and continues to be a vital and integral part of my career; as a trainer, not only does Josh ensure all guidance and help is given in writing, he also ensures the practical application has been fully understood. Josh stays in regular contact with all Managers and ‘new starters’ - Offering practical support in the form of call-listening, confidence building and sales training. Without Josh, recruitment wouldn’t have been such an enjoyable journey. Thank you for always supporting, training and guiding me. I would recommend Josh to experienced & new consultants, and Managers looking to sharpen their skillset."
"Josh has been instrumental in my progression. He works with me 1 on 1 and also in small focus groups. The teaching is diverse and varied, from reviewing call recordings to group role plays. Josh has really helped me to work on my phone Gravitas, improving my pace, tone and pitch whilst speaking on the phone. Our training together has focused on small incremental improvements each week, working towards a better candidate and client experience.
Josh is highly experienced in what he does, and offers an extremely welcoming and friendly coaching environment. I am seeing major improvements to my output!
I highly recommend Josh for all things recruitment. Whether you’re new to industry and need help with the basics, or whether you’re a Veteran looking to further elevate your game."
I am pleased to provide a reference for Josh, who has been an instrumental part of my professional growth as a recruitment consultant. Through a combination of one-to-one coaching, group workshops, and detailed analysis of live and recorded calls, Josh helped me significantly improve my performance.
With Josh's tailored approach and strategic insights, I saw a 45% increase in my billings. The personalised feedback on my live calls gave me a deeper understanding of where I was missing opportunities, and the group workshops provided valuable industry insights and best practices.
Josh has a unique ability to break down complex challenges into actionable steps, which greatly boosted my confidence and capability. I highly recommend Josh to anyone in the recruitment field looking to accelerate their career or business outcomes.
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